The Weekly Advertiser

My Care Boards aid communication at Wimmera Health Care

IMPROVEMENTS: Wimmera Health Care Group Oxley ward nurse Sheridan Petering talks to patient Heather May using the My Care Boards as a conversation starter.

IMPROVEMENTS: Wimmera Health Care Group Oxley ward nurse Sheridan Petering talks to patient Heather May using the My Care Boards as a conversation starter.

Wimmera Health Care Group is installing new patient information boards to help improve the flow of communication.
Patient services acting director Kym Peter said acquisition of the ‘My Care Boards’ was in response to a project by a graduate nurse group that showed the communication boards helped initiate better conversations between patients, nurses and doctors.
“The boards are very clear and easy to read and provide prompts on specific care needs, food requirements, discharge planning, plan for the day and any other care questions,” Mr Peter said.
“The boards are updated regularly and also have basic information such as the expected date of going home and the nurse’s name.
“Having some information visibly available helps prompt conversations, stops questions being forgotten to be asked and makes life a little less confusing for the patient and their loved ones.”
Heather May was a patient at Wimmera Health Care Group and said she was very happy with the new boards.
“I have found it a great help,” she said.”
“It prompts the conversation and helps you remember some information and just having basic information like the nurse’s name makes your interactions a lot friendlier and natural.”
Mr Peter said communication was a major factor in providing safe and quality care.
“Something as simple as good communication is often what can be the difference between great quality care and not-so-great quality care,” he said.
“These boards are a simple idea which we hope will make a big difference.”

The entire November 21, 2018 edition of The Weekly Advertiser is available online. READ IT HERE!

Short URL: http://www.theweeklyadvertiser.com.au/?p=69777

Posted on Nov 21 2018

Posted by on Nov 21 2018. Filed under Health & Lifestyle. You can follow any responses to this entry through the RSS 2.0. You can leave a response or trackback to this entry

Leave a Reply

Advertising:


Leading Edge Electronics Horsham


Consortium Private Wealth


3WM


MIXX FM


Bowel Cancer Australia

Photo Gallery

The Weekly Advertiser - ACE Radio Broadcasters Pty Ltd